Purpose: This article provides instructions on how to log out of your Onvive Study App account.
Estimated Completion Time: 1-2 minutes
Requirements:
- The Onvive Study App installed on your smartphone.
- A stable internet connection (Wi-Fi or cellular data).
Steps:
- Open the Onvive Study App on your device.
- Tap the Profile icon (usually a person silhouette) at the bottom right corner of the screen.
- Tap My account.
- Scroll to the bottom of the screen and tap Log out.
Important Notes:
- It is generally recommended that you remain logged in to the Onvive Study App for continuous use.
- If you log out, you will need to re-enter your registered email address and password to log back in.
- If your app has unsynchronized data with the server, the app will prevent you from logging out until an internet connection is established and data is synced.
Need more help? If you experience any issues logging out, please ensure you have a strong internet connection or contact technical support.