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What if My Medication Isn't Listed (when initially setting up or resetting)?

Updated

Purpose: This article provides instructions on what to do if your specific medication is not listed when setting up or updating your medication in the Onvive Study App.

Estimated Completion Time: 2-3 minutes

Steps:

  1. When you are prompted to enter your medication, and your specific medication is not part of the displayed list, type "Other" into the search field.
  2. From the options that appear, select either "Other - Capsule/Tablet (Oral)" or "Other - Injectable (LAI)" as appropriate for your medication type.
  3. Follow the on-screen instructions to enter information for your oral medication and/or long-acting injectables (LAI).

Important Note: The app only keeps track of the schizophrenia-related medications that you entered. If you have further questions about your medication, you should contact your study site.

Need more help? If you continue to have trouble adding your medication, please contact your study site for further guidance.