Purpose: This article provides simple steps on how to take a screenshot on your iPhone. Screenshots can be helpful for sharing what you see on your screen with technical support.
Estimated Completion Time: 1 minute
Steps (for iPhones with Face ID - no Home Button):
- Open the screen you want to capture.
- Simultaneously press and quickly release the Side button (on the right side of the phone) and the Volume Up button (on the left side of the phone).
- A thumbnail of your screenshot will briefly appear in the lower-left corner of your screen. Tap it to edit, or swipe left to dismiss it.
- The screenshot will be saved to your Photos app (in the "Screenshots" album).
Steps (for iPhones with a Home Button):
- Open the screen you want to capture.
- Simultaneously press and quickly release the Side button (or Top button, depending on your model) and the Home button.
- A thumbnail of your screenshot will briefly appear in the lower-left corner of your screen. Tap it to edit, or swipe left to dismiss it.
- The screenshot will be saved to your Photos app (in the "Screenshots" album).
How to Share a Screenshot: Once saved, you can find the screenshot in your Photos app. You can then attach it to an email or message if requested by support.
Need more help? If you have trouble taking a screenshot, please contact technical support.