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  1. SecondSandbox
  2. ⚙️ Technical Troubleshooting

⚙️ Technical Troubleshooting

How to fix your device and settings

Device Settings

  • How to Check Your Device's Internet Connection
  • How to Free Up Space on Your Device for the App
  • My Device Doesn't Meet the Minimum Requirements for the App
  • My Device Clock/Time Zone is Incorrect and How it Affects the App
  • How to Access Settings on Your Android Phone
  • How to Access Settings on Your iPhone
See all 8 articles

Troubleshooting

  • What to Do if the App is Slow or Unresponsive
  • The App is Not Loading (Stuck on Loading Screen)
  • My Battery Drains Quickly When Using the App
  • What to Do if I See an Error Message (General Troubleshooting)
  • My App is Not Displaying Correctly
  • The App is Crashing or Unexpectedly Quitting
See all 9 articles
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